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Company location Company Prospects The Metting Culture Wall Product Showroom 1 Product Showroom 2 4DM CINEAM PROJECT 5D CINEAM PROJECT 5D CINEAM PROJECT
1.Free Technical Training Plan
Through the training, let user have a comprehensive understanding about the system, including the design of the system, installation, commissioning, operation and maintenance, docking, and strive to make the user use it according to our training and system construction documentation can be independent management, operation, maintenance the whole system.
2.Service and Warranty
Each product will be strict inspection, ensure product quality before package, the products to a minimum of fault rate. Follow the guidelines “fully protect the user’s investment and efficiency, fully meet the requirement of user and reduce their burden.”
a). Return Visit at Regular Intervals
Our company will organize regular visit for a return according to customer feedback. In return visit, the owner can propose any quality problem and opinions, the company will be listened modestly, treat and make record return visit to customer problem then solved carefully and seasonable organization guarantee.
b). Guarantee Measure
The warranty group will be in touch with the customer at the first time, effectively notice with the customer communication problems. For general failure problem, the warranty team through telephone, network remote ways to direct customer solve the problem in an hour.
c). Lifetime Service
Each product is beyond warranty period, we still provide paid on-site maintenance repair service, only charge the basic cost. While users can still get free maintenance technician team of regular service instruction, remote technical assistance and other services.
d).Free Guarantee Repair
Free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.
Last, for more detailed information on our industrial cinema equipment, please do not hesitate to contact us! We welcome your inquiries to our email: email@example.com , and look forward to working with you.